Privacy Policy

Last Updated: February 21, 2026

Privacy Policy

Last Updated: February 21, 2026

Questar Games LLC ("we," "us," or "our") operates the website at questar.games and mobile applications (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

By using our Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

1.1 Information Collected Automatically

When you use our Services, we may automatically collect:

  • Device Information: Device model, operating system version, unique device identifiers, and hardware specifications.
  • Advertising Identifiers: Google Advertising ID (Android) and Identifier for Advertisers (IDFA) (iOS), subject to your consent where required.
  • Usage Data: Gameplay statistics, session duration, interaction patterns, pages visited on our website, and general usage information.
  • Analytics Data: Performance data, crash logs, error reports, and diagnostic information.
  • Ad Interaction Data: Ad impressions, clicks, network information, and placement identifiers.
  • Log Data: IP address, browser type, referring/exit pages, and timestamps when visiting our website.

1.2 Information You Provide

  • Account Information: If you sign in via Apple Game Center or Google Play Games, we may receive your platform user ID, display name, and profile information.
  • Cloud Save Data: Game progress data synced across your devices.
  • Purchase Information: Records of in-app purchases (payment details are handled by Apple App Store or Google Play Store).
  • Communications: Information you provide when contacting us via email.

1.3 Information from Third Parties

We may receive information about you from third-party services integrated into our Services, including analytics providers, advertising networks, and platform services.

2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our Services.
  • Save and synchronize your game progress across devices.
  • Display advertisements, including personalized ads based on your preferences and consent.
  • Track and analyze usage trends and performance.
  • Detect, prevent, and address technical issues.
  • Process in-app purchases and manage entitlements.
  • Manage achievements and leaderboards via platform services.
  • Send push notifications (with your permission).
  • Comply with legal obligations.

3. Third-Party Services and SDKs

Our Services integrate third-party services that may collect and process data according to their own privacy policies. These include:

  • Advertising Networks: We use ad mediation platforms and advertising networks (such as IronSource LevelPlay, Google AdMob, and Unity Ads) to display advertisements. These services may collect device identifiers, IP addresses, and ad interaction data to serve targeted advertisements.
  • Analytics and Crash Reporting: We use analytics services (such as Firebase Analytics and Crashlytics) to understand usage patterns and diagnose technical issues.
  • Authentication and Cloud Services: We use cloud services (such as Firebase) for user authentication, data storage, and app configuration.
  • Platform Services: We integrate with Apple Game Center (iOS) and Google Play Games (Android) for achievements and platform features.

You may opt out of personalized advertising through your device settings or through the consent dialog presented when you first use our mobile app.

4. Advertising and Your Choices

4.1 Types of Ads

Our mobile apps may display:

  • Rewarded Ads: Optional ads you choose to watch in exchange for in-game rewards.
  • Interstitial Ads: Full-screen ads displayed between game levels.

4.2 Ad-Free Option

You may purchase a "No Ads" option to remove advertisements from the applicable app.

4.3 Opting Out of Personalized Ads

You can limit personalized advertising by:

  • iOS: Go to Settings > Privacy & Security > Tracking, and disable "Allow Apps to Request to Track."
  • Android: Go to Settings > Google > Ads, and enable "Opt out of Ads Personalization."
  • In-App: Responding to the consent dialog when prompted.

5. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate our Services (analytics, advertising, cloud infrastructure).
  • Platform Providers: Apple and Google for processing purchases, achievements, and platform integration.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Services are not directed to children under 13 years of age (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us.

8. Data Retention

We retain your information for as long as needed to provide our Services:

  • Cloud Save Data: Retained as long as you use our Services. You may request deletion at any time.
  • Analytics Data: Retained according to our analytics provider's default retention periods (up to 14 months).
  • Crash Reports: Retained for up to 90 days.
  • Ad Data: Retained according to each advertising partner's retention policies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including countries where our servers and third-party service providers are located. These countries may have different data protection laws. By using our Services, you consent to the transfer of your information to these countries.

10. Your Rights

Depending on your location, you may have the following rights:

10.1 European Economic Area (EEA) and UK (GDPR)

  • Access: Request a copy of your personal data.
  • Rectification: Request correction of inaccurate data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Request restriction of processing.
  • Portability: Request transfer of your data.
  • Objection: Object to processing based on legitimate interests.
  • Withdraw Consent: Withdraw consent for data processing at any time.

10.2 California (CCPA/CPRA)

  • Know: Request disclosure of personal information collected.
  • Delete: Request deletion of personal information.
  • Opt-Out: Opt out of the sale or sharing of personal information.
  • Non-Discrimination: Not be discriminated against for exercising your rights.

10.3 Other Jurisdictions

If you are located in another jurisdiction with applicable data protection laws, you may have similar rights. Please contact us to exercise your rights.

To exercise any of these rights, please contact us using the information in Section 12.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this policy. Your continued use of our Services after changes constitutes acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Questar Games Email: info@questar.games

13. Consent

By using our Services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Services.