1. Introduction

Welcome to Questar Games ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (the "Apps") available on Android and iOS platforms.

By downloading, installing, or using our Apps, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Apps.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide

• Account Information: If our Apps require registration, we may collect your username, email address, and password.
• User Content: Any content you create within the Apps, such as game progress, scores, and achievements.
• Communications: If you contact us for support, we may collect your name, email address, and the content of your message.

2.2 Information Collected Automatically

• Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
• Usage Data: Information about how you use our Apps, including game sessions, features used, and in-app actions.
• Analytics Data: We may use third-party analytics services to collect data about app performance and user behavior in aggregate form.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Apps and services
• To personalize your gaming experience
• To save your game progress and achievements
• To respond to your comments, questions, and support requests
• To send you technical notices, updates, and administrative messages
• To analyze usage patterns and optimize app performance
• To detect, prevent, and address technical issues or fraudulent activities
• To comply with legal obligations

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as analytics providers, hosting services, and customer support.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests from public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our users or others.

5. Third-Party Services

Our Apps may contain links to third-party websites or use third-party services, including:

• Analytics Services: Such as Google Analytics for Firebase, to help us understand app usage.
• Advertising Networks: We may display advertisements from third-party ad networks.
• App Store Services: Google Play Store and Apple App Store services for app distribution and in-app purchases.

These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Apps are designed to be family-friendly. We do not knowingly collect personal information from children under the age of 13 (or the applicable age of digital consent in your jurisdiction) without verifiable parental consent. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You may opt out of receiving promotional communications from us.
• Data Portability: You may request a copy of your data in a structured, commonly used format.

To exercise these rights, please contact us using the information provided below.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our Apps, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy in our Apps and updating the "Last Updated" date at the top of this page.

Your continued use of our Apps after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us